Which managerial role motivates the staff to perform?

• A. Staffing
• B. Directing
• C. Controlling
• D. Prioritizing care

Answer: (B)

Directing is the managerial action that energizes and guides staff to perform. This leadership role focuses on motivating people, communicating clear goals, providing support and feedback, and removing barriers so team members feel capable and engaged in their work. By setting expectations, coaching performance, and recognizing good efforts, a manager helps align individual effort with organizational objectives, which is what actually drives higher performance. Staffing concerns obtaining and assigning people, while controlling focuses on monitoring and correcting performance, and prioritizing care describes the focus of patient care rather than a leadership activity.