What is the primary purpose of the read-back step?

• A. To entertain the prescriber during the call
• B. To verify accuracy and ensure the order is recorded correctly
• C. To log the call length
• D. To finalize the shift report

Answer: (B)

Read-back is a verification step used whenever a verbal or telephone order is given. Its main purpose is to confirm accuracy and ensure the order is recorded correctly in the patient’s chart or the order system. By having the recipient repeat the order back exactly, any mishearing, mispronunciation, or misinterpretation is caught right away, preventing errors in medication, dosing, route, or timing. This practice creates a clear, auditable record that the order was understood as intended, which enhances patient safety. It isn’t about entertainment, measuring call length, or finishing reports; its value lies in preventing errors and ensuring proper documentation.